Our Exchange/ Return Policy

We accept exchanges only within (7) days of purchase which must be supported with proof of purchase. Exchanges can be used against another product.

Please return all items in new condition, unused or damaged

No exchange, refund or credit note will be given on special orders, custom orders (including carpentry and upholstery), pre-orders, goods purchased at sale price or used goods. Delivery, shipping and installation fees can also not be refunded.

Refunds
Refunds will only be provided for defective goods if repair or replacement is not an option. Refunds will be offered if the items have been delivered damaged, are incorrect or faulty.

Please make all returns to the address below only after you have been given return instructions through email.
balidecordubai@gmail.com

All of our collection is hand crafted by the loving hands of our artisans, each piece is unique and hand-made, variations in colours, visible joints or uneven surfaces are not considered faulty.